Legal Information

This page sets out the legal terms, compliance statements and consumer information relevant to Dovirexa Pty Ltd operating in Australia.

Quick legal facts

Entity: Dovirexa Pty Ltd
ABN: 48 123 456 789
Trading as: Dovirexa — interior finishing services
Registered office: 12A Collins Street, Melbourne VIC 3000

For contractual enquiries please use the Contacts page.

Consumer rights Licensing & Insurance Complaints

Scope of terms

These terms provide information about our obligations and your rights under Australian law when engaging Dovirexa for finishing works (plastering, painting, drywall finishing, tiling, carpentry). They are not a substitute for a written contract for large projects; detailed scope, schedule and materials will be agreed in project documents.

Site safety and compliance are enforced on all Dovirexa jobs.

Australian Consumer Law (ACL)

Under the Australian Consumer Law, certain guarantees (including that services will be supplied with due care and skill and are reasonably fit for purpose) cannot be excluded. Nothing on this page is intended to limit rights or remedies you have under the ACL.

If you believe goods or services supplied by Dovirexa are not of acceptable quality or do not meet consumer guarantees, please refer to the Complaints section below or contact us via Contacts.

Warranties, defects and limitations

Warranty: Dovirexa provides workmanship warranties in line with project contracts. Warranties vary by scope and material; any manufacturer warranties for products used will be passed on where applicable.

Defects: Defects must be reported in writing within a reasonable time. For residential minor works a typical defect rectification period is 12 months unless otherwise agreed.

Limitations: We are not liable for pre-existing structural issues, moisture damage arising from unrelated building defects, or consequences from client-supplied materials unless otherwise agreed.

Typical warranty	12 months (varies)
Liability cover	Public liability available on request
Dispute resolution	Internal + mediation

Insurance, licensing & compliance

Dovirexa holds necessary insurances appropriate to operations. Copies of insurance certificates and licence evidence are available on request prior to contract commencement. Where specialist works require licensed trades (electricians, plumbers, structural remedial contractors), those works will be subcontracted to appropriately licensed providers.

Insurance: Public liability and professional indemnity on request
Licences: Subcontractor licences verified per project

Complaints & dispute resolution

We aim to resolve issues promptly. If you have a complaint, please:

Contact the site manager or project coordinator to describe the issue.
If unresolved, email our office at Dovirexa@outlook.com with "Complaint" in the subject.
If still unresolved, parties agree to attempt mediation before commencing litigation, except where urgent court relief is required.

We comply with Australian dispute resolution standards and the requirements of the ACL regarding remedies and timeframes.

Key clauses (accordion)

Subject to the ACL and other mandatory laws, Dovirexa's liability for any loss or damage arising from services is limited to the amount paid for the services and, where permitted, to rectification or resupply of services.

All designs, drawings and specifications prepared by Dovirexa remain our intellectual property unless otherwise agreed in writing. Use of our materials without permission is prohibited.

We handle personal information in accordance with our Privacy Policy. Personal data collected for contracts or enquiries will be used to provide services and manage your account.

Director: Alex Morgan

I confirm Dovirexa maintains compliance with applicable Australian laws for building and contracting activities.

Need more details?

Records & document retention

Dovirexa retains project records, job cards and compliance documents in accordance with industry practice and privacy obligations. Requests for copies may be made via our Contacts page; charges may apply for extensive retrieval.